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Troverlo Terms of Service

Terms of Service for Troverlo Inc. 

Effective Date: March 7th, 2022  

Last Revised: April 2025 

Introduction 

These Terms of Service (the “Terms of Service” or “Terms”), as amended from time to time, govern your  access to and use of software, services, applications, and associated materials provided by Troverlo Inc.  (“Troverlo”, “Company”, “we”, “us”, “our”). 

All references to “you” and “your” mean the person accepting these Terms as an individual or as the  business or legal entity for which the representative is acting. Please note, if you or your business/legal  entity and Troverlo have entered into a written Master Services Agreement (MSA), the MSA will  supersede over any conflicting language in the Terms. 

Troverlo provides global data collection and location tracking through our “Services”, collectively: our website located at https://www.troverlo.com/ (the “Website”), 

  • our software, web platform, and APIs (the “Platform”), and  
  • our applications: [Autonomo] or [Troverlo: Asset Tracking and IoT] (the “Application”) 

By clicking “I agree” (or a similar checkbox or button) or by accessing or using our Services, you agree to these Terms. If the individual accepting these Terms is accessing the Services on behalf of or as part  of a business or legal entity, such individual represents and warrants that they have the authority to  bind that entity to these Terms. If you do not agree to the Terms of Service, do not use or access the  Services. 

We reserve the right, at our sole discretion, to change or modify portions of these Terms of Service at  any time. If we do this, we will post the changes in the Platform and will indicate at the top of the page the date these terms were last revised. We may also notify you of any such changes, either through the Services, in an email notification or through otherreasonable means. Your continued use of the Services  after the date any such changes become effective constitutes your acceptance of the new Terms of  Service. 

PLEASE READ THESE TERMS OF SERVICE CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE  AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND  OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU  SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU 

WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST TROVERLO ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, (2) YOU  WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY  RELIEF) ON AN INDIVIDUAL BASIS, AND (3) YOU MAY NOT BE ABLE TO HAVE ANY CLAIMS YOU HAVE  AGAINST US RESOLVED BY A JURY OR IN A COURT OF LAW. 

In addition, when using certain Services, you will be subject to any additional terms applicable to such  services that may be posted on the Services from time to time, including, without limitation, the Privacy  Policy. All such terms are hereby incorporated by reference into these Terms of Service.

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Access and Use of the Services 

Your Registration Obligations: You may be required to register with Troverlo in order to access and use  certain features of the Services. If you choose to register for the Services, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by the Services’ registration form. Registration data and other information that we collect through the Services are  governed by our Privacy Policy. If you are under 16 years of age, you are not authorized to use the Services, with or without registering. In addition, if you are over 16 years of age but under 18 years of age, you may use the Services, with or without registering, only with the approval of your parent or  guardian. 

Member Account, Password and Security: You are responsible for maintaining the confidentiality of  your password and account, if any, and are fully responsible for any and all activities that occur with respect to your password and account. You agree to (i) immediately notify Troverlo of any unauthorized  use of your password or account or any other breach of security, (ii) not use the account, username, or  password of another user, (iii) not disclose your password to, or share your account with, any third party, and (iv) ensure that you exit from your account at the end of each session when accessing the  Services. Troverlo will not be liable for any loss or damage arising from your failure to comply with this  Section. 

Modifications to the Services: Troverlo reserves the right to modify or discontinue, temporarily or  permanently, the Services (or any part thereof) with or without notice. You agree that Troverlo will not be liable to you or to any third party for any modification, suspension or discontinuance of the Service. 

General Practices Regarding Use and Storage: You acknowledge that Troverlo may establish general  practices and limits concerning use of the Services, including without limitation the maximum period of  time that data or other content will be retained by the Services and the maximum storage space that will be allotted on Troverlo’s servers on your behalf. You agree that Troverlo has no responsibility or  liability for the deletion or failure to store any data or other content maintained or uploaded by the  Services. You acknowledge that Troverlo reserves the right to terminate accounts that are inactive for 

an extended period of time. You further acknowledge that Troverlo reserves the right to change these  general practices and limits at any time, in its sole discretion, with or without notice. 

Application Services: The Services available through our Application include (i) the ability to upload content to the Services via a smart device, (ii) the ability to browse the Services and the Website from a smart device, and (iii) the ability to access certain features through an application downloaded and  installed on a smart device. Via our Services, Troverlo will have access to certain data about the smart  device or asset, including but not limited to Wi-Fi scan data, location data, and descriptive identifiers or  fields.  

To the extent you access the Services through a smart device, your internet or wireless service carrier’s  standard charges, data rates and other fees may apply. In addition, by downloading, installing, or using our Services on your smart device, you may be prohibited or restricted by your carrier, and not all  Services may work with all carriers or devices. By using the Services on your smart device, you agree  that we may communicate with you regarding Troverlo and other entities by SMS, MMS, text message,  push notifications, or other electronic means to your device and that certain information about your  usage of the Services on your device may be communicated to us. In the event you change or deactivate  your mobile telephone number, you agree to promptly update your Troverlo account information to 

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ensure that your messages are not sent to the person that acquires your old number. You agree that Troverlo will not be liable for the disclosure of your information for your failure to comply with this  Section. 

Location Services Permission on a Smart Device: To provide the Services and Applications in these Terms  of Service, Troverlo may need to utilize or integrate with the location services functionality provided from  your smart device (including but not limited to location services provided by Windows, MacOS,  ChromeOS, iOS, Android, Linux, or other 3rd party platforms). Although Troverlo determines location 

and collects data via its own methods and technology, in order to maintain the operability of utilizing  Troverlo Services with your smart device, you give Troverlo permission to access, change, activate, or  deactivate the location services of thatsmart device. For further information regarding the specific terms  of your smart device’s location services, please refer to the terms of service of privacy policy of your  smart device platform. 

User Conduct: Troverlo Services may only be used to collect data or track customer assets or devices.  You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages or other materials(“content”)that you upload, post, publish or display (hereinafter, “upload”) or email or otherwise use via the Services. You agree to only use the Services for  purposes you are authorized. You agree to use the Services only for purposes that are legal, proper and  in accordance with these Terms of Service and any applicable laws, regulations, rules, policies or  guidelines. Troverlo reserves the right to investigate and take appropriate legal action against anyone  who, in Troverlo’s sole discretion, violates the Terms of Service, including without limitation, removing the offending content from the Services, suspending or terminating the account of such violators, and  reporting violators to law enforcement authorities. The following are examples (without limitation) of the kind of content and/or use thatisillegal or prohibited by Troverlo. You agree to not (and to not allow  any third party to) use the Services to: 

  • interfere with or disrupt the Services or servers or networks connected to the Services, or  disobey any requirements, procedures, policies or regulations of networks connected to the  Services; or 
  • violate any applicable local,state, national or international law, or any regulations having the force of law; 
  • impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation  with a person or entity; 
  • solicit personal information from anyone under the age of 18; 
  • harvest or collect email addresses or other contact information of other usersfrom the Services by electronic or other means for the purposes of sending unsolicited emails or other unsolicited  communications; 
  • track an individual without their consent; 
  • further or promote any criminal activity or enterprise or provide instructional information  about illegal activities; or 
  • obtain or attemptto access or otherwise obtain anymaterials orinformation through anymeans not intentionally made available or provided for through the Services. 

Fees: To the extent the Services or any portion thereof is made available for any fee, you will be required  to select a subscription plan and provide Troverlo with information regarding your credit card, ACH information, or other payment instrument. You represent and warrant to Troverlo that such  information is true and that you are authorizedto use the paymentinstrument. Youwillpromptly update

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your account information with any changes (for example, a change in your billing address or credit card  expiration date) that may occur. You agree to pay Troverlo the amount that is specified in the payment plan in accordance with the terms of such plan and these Terms of Service. Unless you are specifically approved for paymentterms, you hereby authorize Troverlo to bill your payment instrument in advance  on a periodic basis in accordance with the terms of the applicable payment plan until you terminate  your account, and you further agree to pay any charges so incurred. If you are approved for payment  terms and wish to dispute any charges, you must let Troverlo know within the agreed payment term due date. If you are on any other payment plan and wish to dispute any charges you must let Troverlo  know within sixty (60) days after the date that Troverlo charges you. We reserve the right to  change Troverlo’s prices associated with the Services. If Troverlo does change prices, Troverlo will  provide notice of the change on the Website or in email to you, at Troverlo’s option, at least 30 days  before the change is to take effect. Your continued use of the Services after the price change becomes effective constitutes your agreement to pay the changed amount. You shall be responsible for all taxes  associated with the Services other than U.S. taxes based on Troverlo’s net income. 

Special Notice for International Use; Export Controls: Software (defined below) available in connection  with the Services and the transmission of applicable data, if any, is subject to United States export controls. The technology and software underlying the Services or distributed in connection therewith are the property of Troverlo, our affiliates and our partners (the “Software”). No Software may be  downloaded from the Services or otherwise exported or re-exported in violation of U.S. export laws.  Downloading or using the Software is at your sole risk. Recognizing the global nature of the Internet,  you agree to comply with all local rules and laws regarding your use of the Services, including as it  concerns online conduct and acceptable content. 

Commercial Use: Unless otherwise expressly authorized herein or in the Services, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify,sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Services,  use of the Services, or access to the Services. 

Intellectual Property Rights 

Services Content, Software and Trademarks: You acknowledge and agree thatthe Services may contain  content or features (“Services Content”) that are protected by copyright, patent, trademark, trade  secret or other proprietary rights and laws. Except as expressly authorized by Troverlo, you agree not  to modify, copy, frame, scrape, rent, lease, loan, sell, distribute or create derivative works based on the 

Services or the Services Content, in whole or in part, except that the foregoing does not apply to your own content that you legally upload to the Services (“User Content”). In connection with your use of  the Services you will not engage in or use any data mining, robots, scraping or similar data gathering or  extraction methods. If you are blocked by Troverlo from accessing the Services (including by blocking  your IP address), you agree not to implement any measures to circumvent such blocking (e.g., by  masking your IP address or using a proxy IP address). Any use of the Services or the Services Content  other than as specifically authorized herein is strictly prohibited. You agree not to (and not to allow any  third party to) copy, modify, create a derivative work of, reverse engineer, reverse assemble or  otherwise attempt to discover any source code, sell, assign, sublicense, or otherwise transfer any right  in the Service. You hereby acknowledge that Troverlo or its licensors own all rights, title and interest in 

and to the Services and to any and all intellectual proprietary contained therein, including any and all 

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applications, renewals, and extensions thereof. Any rights not expressly granted herein are reserved by  Troverlo. 

The Troverlo name and logos are trademarks and service marks of Troverlo (collectively the “Troverlo  Trademarks”). Other product and service names and logos used and displayed via the Services may be  trademarks or service marks of their respective owners who may or may not endorse or be affiliated  with or connected to Troverlo. Nothing in these Terms of Service or the Services shall be construed as 

granting, by implication, estoppel, or otherwise, any license or right to use any of Troverlo Trademarks displayed via the Services, without our prior written permission in each instance. All goodwill generated from the use of Troverlo Trademarks will inure to our exclusive benefit. 

Third Party Material: Under no circumstances will Troverlo be liable in any way for any content or  materials of any third parties (including users), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such content.  You acknowledge that Troverlo does not pre-screen content, but that Troverlo and its designees will  have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the Services. Without limiting the foregoing, Troverlo and its designees will have the right  to remove any content that violates these Terms of Service or is deemed by Troverlo, in its sole discretion, to be otherwise objectionable. You agree that you must evaluate, and bear all risks associated with, the use of any content, including any reliance on the accuracy, completeness, or  usefulness of such content. 

Third Party Websites 

The Services may provide, or third parties may provide, links or other access to other sites and resources  on the Internet. Troverlo has no control over such sites and resources and Troverlo is not responsible  for and does not endorse such sites and resources. You further acknowledge and agree that Troverlo  will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be  caused by or in connection with use of or reliance on any content, events, goods or services available 

on or through any such site or resource. Any dealings you have with third parties found while using the Services are between you and the third party, and you agree that Troverlo is not liable for any loss or  claim that you may have against any such third party. 

Please be aware, portions of the Services may include Google Maps features and content; and use of  Google Maps features and content is subject to the current versions of the: (1) Google Maps/Google  Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html; and (2) Google  Privacy Policy at https://www.google.com/policies/privacy/. 

Indemnity and Release 

You agree to release, indemnify and hold Troverlo and its affiliates and their officers, employees, directors and agents (collectively, “Indemnitees”) harmless from any from any and all losses, damages,  expenses, including reasonable attorneys’ fees, rights, claims, actions of any kind and injury (including death) arising out of or relating to your use of the Services, any User Content, your connection to the 

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Services, your violation of these Terms of Service or your violation of any rights of another.  Notwithstanding the foregoing, you will have no obligation to indemnify or hold harmless any  Indemnitee from or against any liability, losses, damages or expenses incurred as a result of any action  or inaction of such Indemnitee. If you are a California resident, you waive California Civil Code Section 

1542, which says: “A generalrelease does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known  by him or her, would have materially affected his or her settlement with the debtor or released party.”  If you are a resident of another jurisdiction, you waive any comparable statute or doctrine. 

Disclaimer of Warranties 

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS  AVAILABLE” BASIS. TROVERLO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER  EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. 

TROVERLO MAKES NO WARRANTY THAT (1) THE SERVICES WILL MEET YOUR REQUIREMENTS, (2) THE  SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (3) THE RESULTS THAT MAY BE  OBTAINED FROM YOUR USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, OR (4) THE QUALITY OF  ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU  THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS. 

Limitation of Liability 

YOU EXPRESSLY UNDERSTAND AND AGREE THAT TROVERLO WILL NOT BE LIABLE FOR ANY INDIRECT,  INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY DAMAGES, OR DAMAGES FOR LOSS OF PROFITS  INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF TROVERLO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES),  WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, RESULTING FROM: (1) THE USE OR THE INABILITY TO USE THE SERVICES, (2) THE COST OF PROCUREMENT OF  SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES  PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR  FROM THE SERVICES, (3) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA, (4) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICES, OR (5) ANY OTHER  MATTER RELATING TO THE SERVICES. IN NO EVENT WILL TROVERLO’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSESOR CAUSESOFACTIONEXCEEDTHEAMOUNT YOUHAVE PAIDTROVERLOINTHE LAST  SIX (6) MONTHS, OR, IF GREATER, ONE HUNDRED DOLLARS ($100). 

SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR  THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF  THE SERVICES.

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IF YOU ARE A USER FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “DISCLAIMER OF  WARRANTIES” AND “LIMITATION OF LIABILITY” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED  UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTIONOF THEAFOREMENTIONEDSECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH  PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE  SECTIONS. 

DISPUTE RESOLUTION BY BINDING ARBITRATION 

PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS. 

Agreement to Arbitrate: This Dispute Resolution by Binding Arbitration Section is referred to in these  Terms of Service as the “Arbitration Agreement.” You agree that any and all disputes or claims that  have arisen or may arise between you and Troverlo, whether arising out of or relating to these Terms of Service (including any alleged breach thereof), the Services, any advertising, any aspect of the  relationship or transactions between us, shall be resolved exclusively through final and binding  arbitration, rather than a court, in accordance with the terms of this Arbitration Agreement, except  that you may assert individual claims in small claims court, if your claims qualify. Further, this  Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, 

or local agencies, and such agencies can, if the law allows, seek relief against us on your behalf. You  agree that, by entering into these Terms of Service, you and Troverlo are each waiving the right to a trial by jury or to participate in a class action. Your rights will be determined by a neutral arbitrator, not  a judge or jury. The Federal Arbitration Act governs the interpretation and enforcement of this  Arbitration Agreement. 

Prohibition of Class and Representative Actions and Non-Individualized Relief: YOU AND TROVERLO AGREE THAT EACHOF US MAY BRING CLAIMS AGAINST THE OTHERONLYON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION OR  PROCEEDING. UNLESS BOTH YOU AND TROVERLO AGREE OTHERWISE, THE ARBITRATOR MAY NOT  CONSOLIDATE OR JOIN MORE THAN ONE PERSON’S OR PARTY’S CLAIMS AND MAY NOT OTHERWISE  PRESIDE OVER ANY FORM OF A CONSOLIDATED, REPRESENTATIVE, OR CLASS PROCEEDING. ALSO, THE  ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF)  ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO  PROVIDE RELIEF NECESSITATED BY THAT PARTY’S INDIVIDUAL CLAIM(S), EXCEPT THAT YOU MAY PURSUE A CLAIM FOR AND THE ARBITRATOR MAY AWARD PUBLIC INJUNCTIVE RELIEF UNDER APPLICABLE LAW TOTHE EXTENT REQUIRED FOR THE ENFORCEABILITY OF THIS PROVISION

Pre-Arbitration Dispute Resolution: Troverlo is always interested in resolving disputes amicably and  efficiently, and most customer concerns can be resolved quickly and to the customer’s satisfaction by  emailing customer support at Legal@troverlo.com. If such efforts prove unsuccessful, a party who intends to seek arbitration must first send to the other, by certified mail, a written Notice of Dispute  (“Notice”). The Notice to Troverlo should be sent to Legal@troverlo.com (“Notice Address”). The Notice  must (i) describe the nature and basis of the claim or dispute and (ii) set forth the specific relief sought. If Troverlo and you do not resolve the claim within sixty (60) calendar days after the Notice is received, you or Troverlo may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by Troverlo or you shall not be disclosed to the arbitrator until after the 

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arbitrator determines the amount, if any, to which you or Troverlo is entitled. 

Arbitration Procedures: Arbitration will be conducted by a neutral arbitrator in accordance with the  American Arbitration Association’s (“AAA”) rules and procedures, including the AAA’s Consumer  Arbitration Rules(collectively, the “AAA Rules”), as modified by this Arbitration Agreement. Information  about the AAA Rules and fees for consumer disputes can be found at the AAA’s consumer arbitration 

page, http://www.adr.org/ as may be updated from time to time. If there is any inconsistency between  any term of the AAA Rules and any term of this Arbitration Agreement, the applicable terms of this  Arbitration Agreement will control unless the arbitrator determines that the application of the inconsistent Arbitration Agreement terms would not result in a fundamentally fair arbitration. The  arbitrator must also follow the provisions of these Terms of Service as a court would. All issues are for the arbitrator to decide, including, but not limited to, issues relating to the scope, enforceability, and  arbitrability of this Arbitration Agreement. Although arbitration proceedings are usually simpler and more streamlinedthantrials andother judicial proceedings, the arbitrator can award the same damages  and relief on an individual basis that a court can award to an individual under the Terms of Service and applicable law. Decisions by the arbitrator are enforceable in court and may be overturned by a court  only for very limited reasons. 

Unless Troverlo and you agree otherwise, any arbitration hearings will take place in a reasonably  convenient location for both parties with due consideration of their ability to travel and other pertinent  circumstances. If the parties are unable to agree on a location, the determination shall be made by AAA. If your claim is for $10,000 or less, Troverlo agrees that you may choose whether the arbitration will be  conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds $10,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. 

Costs of Arbitration: Payment of all filing, administration, and arbitrator fees (collectively, the  “Arbitration Fees”) will be governed by the AAA Rules, unless otherwise provided in this Arbitration  Agreement. If the value of the relief sought is $75,000 or less, at your request, Troverlo will pay all  Arbitration Fees. If the value of relief sought is more than $75,000 and you are able to demonstrate to  the arbitrator that you are economically unable to pay your portion of the Arbitration Fees or if the  arbitrator otherwise determines for any reason that you should not be required to pay your portion of the Arbitration Fees, Troverlo will pay your portion of such fees. In addition, if you demonstrate to the  arbitrator that the costs of arbitration will be prohibitive as compared to the costs of litigation, Troverlo  will pay as much of the Arbitration Fees as the arbitrator deems necessary to prevent the arbitration 

from being cost-prohibitive. Any payment of attorneys’ fees will be governed by the AAA Rules. 

Confidentiality: All aspects of the arbitration proceeding, and any ruling, decision, or award by the  arbitrator, will be strictly confidential for the benefit of all parties. 

Severability: If a court or the arbitrator decides that any term or provision of this Arbitration Agreement  (other than the subsection above titled “Prohibition of Class and Representative Actions and Non Individualized Relief”) is invalid or unenforceable, the parties agree to replace such term or provision with a term or provision that is valid and enforceable and that comes closest to expressing the intention  of the invalid or unenforceable term or provision, and this Arbitration Agreement shall be enforceable  as so modified. If a court or the arbitrator decides that any of the provisions of the subsection above 

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titled “Prohibition of Class and Representative Actions and Non-Individualized Relief” are invalid or  unenforceable, then the entirety of this Arbitration Agreement shall be null and void, unless such provisions are deemed to be invalid or unenforceable solely with respect to claims for public injunctive  relief. The remainder of the Terms of Service will continue to apply. 

Future Changes to Arbitration Agreement: Notwithstanding any provision in these Terms of Service to  the contrary, Troverlo agrees that if it makes any future change to this Arbitration Agreement (other than a change to the Notice Address) while you are a user of the Services, you may reject any such  change by sending Troverlo written notice within thirty (30) calendar days of the change to the Notice  Address provided above. By rejecting any future change, you are agreeing that you will arbitrate any 

dispute between us in accordance with the language of this Arbitration Agreement as of the date you  first accepted these Terms of Service (or accepted any subsequent changes to these Terms of Service). 

Termination 

You agree that Troverlo, in its sole discretion, may suspend or terminate your account (or any part thereof) or use of the Services and remove and discard any content within the Services, for any reason,  including, without limitation, for lack of use or if Troverlo believes that you have violated or acted inconsistently with the these Terms of Services. Any suspected fraudulent, abusive, or illegal activity that may be grounds for termination of your use of the Services and may be referred to appropriate  law enforcement authorities. Troverlo may also in its sole discretion and at any time discontinue  providing the Services, or any part thereof, with or without notice. You agree that any termination of  your access to the Services under any provision of these Terms of Service may be effected without prior notice, and acknowledge and agree that Troverlo may immediately deactivate or delete your account  and all related information and files in your account and/or bar any further access to such files or the Services. Further, you agree that Troverlo will not be liable to you or any third party for any termination  of your access to the Services. 

User Disputes 

You agree that you are solely responsible for your interactions with any other user in connection with  the Services and Troverlo will have no liability or responsibility with respect thereto. Troverlo reserves  the right, but has no obligation, to become involved in any way with disputes between you and any  other user of the Services. 

General 

These Terms of Service constitute the entire agreement between you and Troverlo and govern your use  of the Services, superseding any prior agreements between you and Troverlo with respect to the Services. You also may be subject to additional terms and conditions that may apply when you use affiliate or third party services, third party content, or third party software. These Terms of Service will  be governed by the laws of the State of Texas without regard to its conflict of law provisions. With

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respect to any disputes or claims notsubject to arbitration, asset forth above, you and Troverlo agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within San  Francisco County, California. The failure of Troverlo to exercise or enforce any right or provision ofthese Terms of Service will not constitute a waiver of such right or provision. If any provision of these Terms  of Service is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the  other provisions of these Terms of Service remain in full force and effect. You agree that regardless of  any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Services or these Terms of Service must be filed within one (1) year after such claim or cause of action  arose or be forever barred. A printed version of this agreement andof any notice giveninelectronic form will be admissible in judicial or administrative proceedings based upon or relating to this agreement to  the same extent and subject to the same conditions as other business documents and records originally  generated and maintained in printed form. You may not assign these Terms of Service without the prior  written consent of Troverlo, but Troverlo may assign or transfer these Terms of Service, in whole or in  part, without restriction. The section titles in these Terms of Service are for convenience only and have  no legal or contractual effect. Notices to you may be made via either email or regular mail. We may  provide notices to you of changes to these Terms of Service or other matters by displaying notices or  links to notices generally via the Services. 

Your Privacy 

At Troverlo, we respect the privacy of our users. For details please see our Privacy Policy. By using the  Services, you consent to our collection and use of personal data as outlined therein. 

Notice for California Users 

Under California Civil Code Section 1789.3, users of the Services from California are entitled to the  following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer  Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North  Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.  You may contact us at Troverlo, One Letterman Drive c3500, San Francisco, CA 94129. 

Contact Us 

Please contact us at Legal@troverlo.com to report any violations of these Terms of Service or to pose any questions regarding these Terms of Service or the Services generally.

Copyright © 2025 Troverlo Inc. All Rights Reserved | Terms of Service | Privacy Policy.